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Activate the chat function on your Google mobile profile SEM enable chat on your google my business listing Find out why and how to activate the chat on your profile (Google My Business) in Google Maps to allow mobile users to easily ask you their questions from a smartphone. Why care for mobile users? Knowing that more than 7 out of 10 French people have a smartphone, it is easy to understand the interest as a professional of doing everything to facilitate the access of these mobile users to our online information.

We bet that in your good resolutions for the year, you have planned, if you have not already done so, to have an adaptive-design approach on your website, i.e. to reflect on the concerns of a mobile user versus an Internet user to display content that will Specific Database better meet their expectations. On the one hand, the mobile user is most of the time looking for specific information. On the other hand, he has no [loading] time to waste. And remember to drive the point home that Google now favors in its referencing sites that make the effort to treat mobile users. But that is not the subject of this article.



I would like via this tutorial to allow you to easily activate the chat on your mobile Google Maps file. A little reminder if Google My Business is not familiar to you… For those who are wondering what I am talking about… The Google My Business card is the  of your computer screen when you type the name of your business in the search engine of the same name. It contains your logo, contact details, the link to the site or even your customer reviews and your schedules.