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Which chat tool is suitable for whom?

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發表於 2024-12-23 12:19:24 | 顯示全部樓層 |閱讀模式

Slack was introduced in 2013 as a response to an overloaded market of enterprise collaboration tools . The founders' clear goal was to impress corporate users with the greatest possible user-friendliness and integration capabilities. The platforms previously used came from large manufacturers and proved to be rather cumbersome. They caused so much dissatisfaction among users in terms of usability that many switched to using unapproved tools or in-house developments.

Slack is intuitive to use, you can easily and spontaneously Buy Email Database List communicate on a topic in ad hoc groups, with individuals in the company network or even via social networks. That is the big plus point of this tool, which really sees itself as a pure chat tool and aims to speed up conversations. In order to further develop its potential towards a comprehensive collaboration solution in the business environment, however, Slack would need to undergo crucial expansions.



Slack would need to be extended to include back-office tools and document management functions. It should also be integrated into business applications such as CRM, ERP,financial accountingor HR systems. Business processes can only be carried out collaboratively if colleagues from different departments can easily work together. The results of this collaboration can then be mapped in the respective transaction systems in a quasi-automated manner. This would enable the business teams to react quickly to new processes, which should increase their productivity enormously.


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