Offline communication and the importance of telephone sales

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You could adopt the following working method: activate a second prediction session to call the new list with test operators. Your telemarketing lists are now clean and ready for a second round of phone calls. If a list is too old, called and recalled for months, it is possible that you will have a lot of difficulty in receiving positive feedback. For a medium-sized call center, our advice is to buy relatively small lists. 10,000 contacts are generally more profiled than lists of 1 million names. In a million names you can really find any type of contact. Evaluate the lists to buy based on the type of business, your target and the amount of operators you have available.

Having a telemarketing database is a big help for your business. The more calls you have the more it is essential to rely on a powerful and fast predictive. Manage your call center lists with cutting-edge Email List management software A highly customizable call center management software allows you to better manage all your contacts. OCC rules , for example, allow you to filter the contacts within your lists to call only contacts with certain characteristics. We remind you that having a working method is very important to obtain lasting and effective results. And don't forget the training of your operators and team leader.



Create a peaceful and well-organized working environment and get resultsOne of the recurring questions of these weeks has been: when do outbound call centers reopen? The whole sector is waiting to leave its offices sanitized and organized to guarantee the safety of workers. A sector that knows no respite has had the opportunity to stop and reflect on new working methods to be evaluated, albeit forcibly. The pandemic has found anyone who has never looked beyond their comfort zone unprepared . By now, technological solutions also involve the call center sector.